Tell us what happened
Describe the problem as you observed it. The compressor may have failed to start, stopped during use or displayed a fault message. Include the exact wording of any message you’ve already recorded and when the problem first appeared.
If the issue has occurred before, mention that history. There’s no need to identify a failed component or suggest a diagnosis. Don’t restart equipment or repeat a fault to collect information for your enquiry.
Details for a compressor repair enquiry
Use existing observations and records to provide:
- The compressor make and model, if known.
- The symptoms and any recorded fault code.
- Whether the equipment is in use or currently stopped.
- When the issue began and any previous occurrences.
- Recent servicing, repairs or equipment changes.
- The Edinburgh site postcode and access restrictions.
Explain the disruption and job constraints
Describe which activities are affected. For example, your enquiry might concern one machine without an air supply or a compressor serving several work areas. State your required timing and any limits on when repair work could take place.
Mention a relevant warranty, maintenance contract or previous repair record. If there’s an immediate safety concern, follow your established site procedures and use any existing emergency contact.
Discuss the repair work needed
Submit your requirements through the contact form. Tell Air Compressors Edinburgh what you’ve observed, how the fault affects your business and which details remain unknown.