Information collected
The contact form collects your name, email address and message. Your telephone number and site postcode are optional. Avoid sensitive information, passwords, payment details and confidential business files.
Cloudflare, the website hosting, delivery and security service, may process technical and security logs, including IP addresses, browser details, requests and security events.
How enquiry information is used
Our legitimate interests are responding to requested business enquiries, assessing requirements, maintaining related correspondence and protecting the website. Enquiry details are recorded in Doxa, an internal enquiry management system, for handling and review.
We would ask for your agreement before sharing enquiry information with a contractor. Submitting the form does not authorise that sharing.
Supporting services
Google Cloud hosts the enquiry form service. SMTP2GO provides email delivery, and Google Workspace supports email correspondence. These services and Cloudflare process information to support the website and enquiry handling.
Some service providers may process information outside the UK.
Keeping enquiry records
Enquiry information and correspondence are kept according to the needs of the enquiry, any continuing relationship and applicable legal requirements. There is no fixed retention period stated in this notice.
Cookies and fonts
The website has no analytics integration or analytics cookies. Cloudflare may use essential security cookies. Fonts are self-hosted.
Your rights and privacy questions
Depending on the circumstances and applicable legal requirements, you may request access, correction, erasure or restriction of your information, or object to its processing.
Send your request through the contact form, including enough information to identify the enquiry concerned.
You can also raise a complaint with the Information Commissioner’s Office (ICO), the UK data protection regulator, through its complaints page (ico.org.uk).